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Identification Requirements – Applying for a Guardian Living Home
Applying for an SDA home? Learn what identification documents you need, how to provide them and what to do if you don't have the required ID.
Identification Requirements – Applying for a Guardian Living Home
We understand that sharing personal identification documents can raise concerns about privacy and security. We want to make the application process as easy and comfortable as possible.
Why do we ask for identification?
Providing identification documents is a typical part of standard rental applications.
We ask for identification to make sure we have your correct legal details when preparing your tenancy agreement and other important housing documents. Checking identification also helps us ensure that the applicant becomes the legal occupant (protection from identity fraud).
What identification can I provide?
Tenancy legislation states that we can only ask for up to 2 types of identification documents, regardless of ‘points’.
Most commonly for people with disability, a Pension card and a Medicare Card is easiest to access, but there are several other several other types of identification you may be able to use, including:
- Driver’s licence or passport
- Proof-of-age card or government-issued photo ID
- Birth certificate
- Department of Veterans’ Affairs card
- Official government correspondence showing your name and address
- A recent utility bill showing your name and address
You don’t need to have all these documents, only two. If you do not have two types to share, thats okay! Less than two does not mean that you are ineligible to apply. Talk to us about other alternatives, or to discuss how we can work together around these hurdles.
How can I provide them to you?
For most people, it is easiest to upload copies of identity documents into their electronic application form. We have strict rules relating to the storage and disposal of such electronic documents to protect your digital information. We can also accept copies via email or text if that is easier.
If you do not want to upload these documents, we can arrange a way to simply cite your documents so that we do not need to record and store them in our system. This may be via a personal face to face meeting, or over a video call.
When will I need to provide identification?
Most people upload their identity documents into their application form, although you can still apply for a home even if you choose not to provide identification documents at the early application stage.
We will generally need to confirm your identity before you sign your tenancy agreement or other housing contracts.
Providing identification earlier can help speed up the process, especially if you need to move into a home quickly.
We’re here to help
Our goal is to make finding your new home as simple and stress-free as possible.
If you have questions, concerns about privacy, or difficulty providing identification, please contact our friendly Guardian Living SDA Journey Team. You can call us on 1300 452 732 or email us on info@guardianliving.com.au.
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