Quality Maintenance, Done the Right Way 

In Specialist Disability Accommodation, maintenance is never just about the job. It’s about safety, independence, and reducing stress for tenants, families and support teams. When something in a home needs attention, how it’s handled and who handles it, can have a real impact on a person’s day, routine and sense of control. 

That’s why Guardian Living is deliberate about the providers we work with. We choose quality partners who understand SDA environments and who approach maintenance with care, respect and clear communication. One of those trusted partners is Good Maintenance. 

Good Maintenance describe themselves as “friendly neighbourhood tradies”, and that shows in the way they work. From plumbing and electrical jobs through to air-conditioning servicing and repairs, their focus is on keeping homes safe, comfortable and running smoothly, without adding unnecessary disruption. 

For SDA tenants, a good maintenance experience starts well before a tradie arrives. Knowing when someone is coming, receiving a text beforehand, and having clear reminders makes a real difference. It continues with technicians who arrive on time, explain what they are doing, and treat the home and the person living in it, with genuine respect. 

That experience consistently comes through in the feedback received from SDA tenants: 

“These people turn up on time. How good is that! Not only that, but they text you before they are coming just so you’re ready. And they send reminders to be certain you haven’t mixed up your day in advance. 

So, communications-wise, they are on the ball. From office to on-the-ground tradies, it is a golden service. Recommend anytime. 

If you have additional access needs like wheelchair access or hearing-related requirements, not a problem. Great personalities and skilled at what they do.”
 

What makes a good SDA maintenance experience? 

In practice, it’s the small, thoughtful things that make the biggest difference: 

• Clear arrival windows 

• Advance text reminders 

• Willingness to work around daily routines 

• Respect for access needs and communication preferences 

• Tradies who explain what they are doing and why 

 

Who Good Maintenance works best for 

Because of this people-focused approach, Good Maintenance works particularly well with: 

• SDA tenants 

• SIL providers and support teams 

• SDA property managers 

As Guardian Living’s Property and Facilities Manager, Damian Vick, explains: 

“Good Maintenance have proven themselves to be excellent communicators with consistently reliable and personable staff. It’s great to know that whenever we engage them, the job will be properly, punctually and professionally.” 

In SDA homes, responsive and respectful maintenance supports people to feel safe, comfortable and in control in their own space. It also helps ensure homes remain compliant, well cared for and fit for purpose over the long term. 

That’s why partnerships like this matter. By choosing quality providers like Good Maintenance, Guardian Living helps ensure tenants and their teams experience: 

• Consistency 

• Respect 

• Peace of mind 

• Confidence in the long-term care of their home 

 

It’s a practical, people-first approach to maintenance, and a key part of supporting people to live well, every day.