Housing Made Human: A New Lease on Life for Cinzia in Her Guardian Home

After years of struggling with accessibility in her previous home, Cinzia has found newfound independence and joy in her new apartment designed specifically for people with disabilities.

Previously living in an older home on Albion Street, West Brunswick, Cinzia faced significant challenges. The narrow back door of her house prevented her from using an appropriately sized power wheelchair, severely limiting her ability to engage with the community.

“My sister spent most of her time in bed because she just couldn’t get out,” says Sandra, Cinzia’s sister.

Now, thanks to her move into a Guardian home in Essendon, life has changed dramatically. “She goes out every day if she can—sometimes even twice a day!” Sandra says enthusiastically. From taking her two beloved cats to the vet herself to enjoying meals at a nearby café and pub, Cinzia is now experiencing a level of independence that once seemed out of reach.

Beyond accessibility, the apartment itself has been a game-changer. “It looks brand new and feels like luxury,” Sandra says. The modern space includes features designed with disability needs in mind, such as a large walk-in shower, an adjustable kitchen hob, and remote-controlled doors and climate control via an iPad or computer.

The location has also played a crucial role in Cinzia’s newfound freedom. “It’s near everything—shops, restaurants, parks, and the train station,” Sandra says. She has also started art therapy and exercise physiology classes on the recommendation of the support agency linked to the apartment.

Perhaps most importantly, the 24-hour emergency support has given Cinzia peace of mind. “If she drops something or can’t turn on the air conditioner, she doesn’t have to stress or call family,” Sandra explains. “There’s always someone available.”

For those considering a Guardian home, Sandra has one message: “This place is made for people with disabilities. They really think about what they need, and they listen. If something needs to be adjusted, they make it happen.” For example, when a new hoist track interfered with Cinzia’s wardrobe doors, Guardian promptly modified them to ensure functionality.

When asked what “Housing Made Human” means to her sister, Sandra smiles. “It means people who actually care—who help with the transition, give ideas, and encourage trying new things.”

Above all, Sandra values the impact this home has had on Cinzia’s independence. “She can do more for herself now, make her own decisions, and not have to rely on family all the time,” she says. Whether it’s taking her cats to the vet or getting a haircut at Moonee Ponds Central, each task represents a step toward empowerment.

For Cinzia, her Guardian home isn’t just an apartment—it’s freedom.